No one more than you knows how important it is to clearly show a no-tolerance policy to fraud!
Our Insurance Fraud Investigation Unit has saved our clients millions of dollars by discovering, proving and preventing fraud or simply proving legitimacy.
At ICS, your needs are considered and properly handled with professionalism from the moment of your request.
Our fees, while commensurate with the complexity of each request, are competitive and flexible. We do not charge set-up fees, and our clearly defined expense policy can help you forecast incidental charges. All fees are clear before work is done. You pay only for the specific service you request. What you see is what you get.
- Clear competitive pricing
- Clear anticipation of case expenses
- No minimum
- No hidden costs
- Packaged Selections
- Multiple Government Contract Holder - Our price has been put to the test.
Accessibility (Anywhere – Anytime):
Through our network of private investigators and exclusive sub-contractors, throughout the country, we have full nationwide coverage and special regional coverage. With such resources, we can meet a 24-hour surveillance schedule - including holidays. We understand that you need the answers to your questions quickly. Depending on the complexity of your request our turn-around time on limited assignments for records may range from one to three days. Time based activities will vary to provide the best possible results. When you place your request, we will work with you to establish a dependable expected time-frame for completion. We have specialists for your international claims, and these specialists can assist you in investigating the claim.
For claimants outside of you coverage states you can easily place requests online. We can work with you via facsimile and the Internet to provide the best possible course of investigation.
Each case is reviewed immediately upon intake, and all relevant information is organized. We review the objectives for the case and create an action plan. All case documentation remains in our secure facilities - until needed.
Without accuracy, you cannot make confident decisions. With every request, you can be assured that you are getting complete, current and accurate data. Our equipment uses frame-by-frame time/date stamping. Our equipment also has stable visual retrieving capability. Our superior expertise and skills help you make informed decisions – accurately.
Customer Service Relationship:
Customer service is the foundation of our Insurance Fraud Investigation Unit. It is inherent in our service, staff and mission statement. We understand the varying needs of claims. Clients are assigned their very own representative who remains available to answer your questions anytime. We believe in building long-term relationships. We strive to have you as our loyal clients, and to have you think of ICS whenever you need anything investigated.
The Insurance Fraud Investigation Advantage:
- Reliable 24 Hours a Day, 7 Days a Week, Including Holidays
- Easy-to-Read Clear Reports (Chronological w/ Summary)
- Fast Turnaround on Progress Reports
- Cost-effective Results
- Reliable and Qualified Choice of Investigators
- International Claims
- Specialists Regional Coverage
- Specialized Service Background
- Informed Claim Decisions
- Stable Video
- Lower Fraud Driven Loss
- Lower Cost on Investigative Procurement
- Professionally Managed Assignments (service orientated TQM)
With your instructions and preferences, we will design a customized case intake program to satisfy your needs. We will:
- Clarify your questions
- Customize reporting if needed
- Assign authorized contacts/departments
- Provide a customized billing schedule
A typical Insurance Fraud Investigation request can be made by courier, Internet or via fax in our process center. Thereafter:
- Your request is processed and carried out.
- Report is completed.
- We send our report to an authorized contact via special delivery.
Once you complete the simple application process, you will find our relationship to be effective, professional and maintenance-free.
We custom-tailor our programs and reports to your precise needs. As a case reaches completion, fast, clear, and easy-to-read reports are prepared in chronological order, then summarized for quick reference. Case updates are made after each pivotal discovery. You decide how long the case proceeds. Our programs will integrate with your process and individual needs.
Evidence gathered during the investigation is clearly noted within your report, and then held at our facilities until it is requested or subpoenaed. A chain-of-evidence report tracks all of our files. Each of our professional investigators is ready for testimony, and client instructions are followed to the letter.
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