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Mystery and Secret Shopper

Mystery and Secret Shopper Services: ICS is discreet, thorough, and effective.

Start a Mystery and Secret Shopper Free Consultation using our online system 24 hours a day!


Do you have suspicion that your employees are not following the procedure and policies of your organization? Mystery shopping services can help you make the decisions necessary to implement changes.

For example, a bartender may be giving away double shots, a salesperson may agree to things your company doesn’t do, a retail clerk may only ring up half of an order, etc. Many times the employer may only know store stock is low, clients are angry and accounts receivables or payables are way too high.

A competitor may have the edge, and you need to know why.

Mystery shopping services answer the questions: who, what, why, where, when, and how.

Items our Mystery and Secret Shopper Services can assist you with:

  • Alcohol/Tobacco Legal Compliance
  • Integrity Audits
  • Bar Spotting
  • Competitive Intelligence Gathering
  • Marketing Verification
  • Compliance Audits
  • Merchandising Verification
  • Product Pricing
  • Employee Background Checks
  • Recognition & Incentive Programs Assistance
  • Sales & Service Evaluations
  • Hospitality, Quality, Speed, Cleanliness Evaluations
  • Undercover Employees

Start a Mystery and Secret Shopper Free Consultation using our online system 24 hours a day!


Please view these private investigation services for more information:
Fingerprinting Forensics Services
Undercover Investigations Process Service
Retail Loss and Theft Prevention International Investigative Services

Please be prepared, a Free Consultation for this investigation type may request the following information:
Will you need these services on a regular or recurring basis?
Are there any limitations you would need to put on this investigation? (Please explain in detail)
Are you developing a RFI, RFP or Bid for this matter?
By what date do the services need to be complete?
Please check all that apply to your due dilligence effort:
Describe the circumstances and requirements of your case to us. Please include any and all information that may be important. Even the most minor detail can be considered helpful. (The Story)
Please understand that the budget for your case may vary depending on the complexity. So that we may help you, what is the budget that you can afford?
What have you done on your own to this point? (This can be very critical to success)
What is your role?
What type of case do you categorize this matter?
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Recent Investigation Inquiries
OriginInvestigation LocationClient Type
Woronora New South Wales Fargo, North Dakota Business (Small Business)
Fairfax Pittsburgh, PA Hotel, Bar or Restaurant Specific
California Oakland, California Business (Small Business)
Carlsbad, California Omaha, Nebraska Business (Small Business)
Arizona Phoenix, Arizona Hotel, Bar or Restaurant Specific
Elk Grove, Illinois Chicago, Illinois Business (Small Business)
Louisiana Los Angeles, California Personal Clients (Personal Cases)
Tehachapi , California Bakersfield, California Hotel, Bar or Restaurant Specific
Sherman Oaks, California Shreveport, Louisiana Hotel, Bar or Restaurant Specific
Louisiana Shreveport, Louisiana Hotel, Bar or Restaurant Specific
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The ICS private investigator network can manage your case locally or across multiple jurisdictions. Your case will be worked by qualified and licensed private investigators where applicable. Not all services are available in all areas. All private investigators can be identified upon request according to State law. Find a local Private Investigator:
 
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