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Confidential & Recommended Private Investigator Services Since 1967

Senior Investigator Case Manager

Date Posted: 07/02/2019

Job Details

  • Employment Type: Full-Time
  • Experience: 3+ Years
  • Location: Remote
  • Date Posted: 07/01/2019
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Job Description

**LAW ENFORCEMENT & MILITARY EXPERIENCE STRONGLY PREFERRED** Motivated, results-driven and versatile senior case manager/professional investigator for full time, in-house position. Requirements of the applicant: Characteristics: • Must understand technology and protocol of professional investigations • Dependable, organized leader, deadline-oriented, able to manage under duress. • Must be able to direct as well as take constructive criticism • Flexible and highly adaptable, assertive, able to handle confrontation well Education and Experience: • Bachelor’s degree in business or comparable degree preferred • 5 years experience in one of the following fields: Military, law enforcement, case manager or investigative lead in the public or private sectors. • Admin/technical ability – high aptitude with computers, strong client relations background • Familiarity with Microsoft Office, including Outlook; working knowledge of investigative software is a strong plus. • Analytical ability in a supervisory role proven by resume experience and references Responsibilities: • Assigning all incoming cases to appropriate investigators, ensuring all investigations are working according to protocol • Assessing productivity level of staff, taking corrective action as needed • Reporting any changes in office activity and ongoing cases to company’s president • Training all investigative, case manager, and case analyst new-hires according to company protocol and SOPs • Implementing chain of custody and security measures to ensure clients and cases remain confidential. • Weekly progress reports for company president • Responsible for handling client dispute resolutions • Fingerprinting

Job Requirements


About Us

  • The ICS mission is to provide professional private investigations anywhere in the world, at anytime, and report our findings in a timely, and accountable manner.
  • Our Purpose...

    is to provide our clients with accurate answers to their questions in a professional, confidential, and cost effective manner.
  • Our Policy...

    is to secure our future through the development of long-term professional relationships based on a philosophy of earned trust and mutual respect.
  • Our Promise...

    is to sustain a consistently high level of knowledge, skill and attitude in the fulfillment of every assignment.

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